Moe Gaming

How to Fix PS5 Error CE-107938-8

Written by

MoeGaming

in

PS5 error CE-107938-8 game update troubleshooting
PS5 error CE-107938-8 game update troubleshooting

Quick answer: CE-107938-8 means the PS5 failed to update an application. Restart the console, install the newest PS5 system software, then highlight the affected game and choose Check for Update. If the same update still fails, delete and reinstall the game application.

Before you start

  • Confirm the PS5 has room for both the download and temporary installation files.
  • Sync or back up saved data before deleting anything.
  • For a disc game, have the disc ready and clean.

Fix CE-107938-8

  1. Restart the PS5. Close the game and choose Power > Restart PS5 rather than Rest Mode.
  2. Update system software. Go to Settings > System > System Software > System Software Update and Settings.
  3. Retry the application update. Highlight the game on the home screen, press Options, and select Check for Update.
  4. Check free storage. Open Settings > Storage. Remove or move an unused game if space is tight, then retry.
  5. Let queued work finish. Open Downloads/Uploads from Control Center and wait for other installations or copy operations to complete.
  6. Delete and reinstall the affected application. Delete the game application—not its saved data—then reinstall from your library or disc. Download every update before launching it.
  7. Escalate if several games fail. If unrelated games all show update failures, use PlayStation’s Safe Mode system-update flow or PlayStation Repairs instead of repeatedly reinstalling titles.

Why this works

The restart clears a stuck update process. A system update fixes compatibility between the operating system and current game packages. Checking the game manually requests fresh update metadata, while a reinstall replaces an incomplete or corrupted application package.

Alternatives

If the update is queued but not moving, pause and resume it once. Test a wired connection if the download repeatedly drops. For a disc game, clean the disc with a soft lint-free cloth and test another disc before assuming the drive is faulty.

Warnings

  • Deleting a game application is different from deleting saved data; verify the selected item before confirming.
  • Do not interrupt a system software update.
  • A factory reset is not part of PlayStation’s primary CE-107938-8 instructions.

Frequently asked questions

Will reinstalling delete my progress?

Deleting the application normally leaves saved data in console storage, but back it up first for protection.

Can I fix the error without reinstalling?

Often. Restarting, updating system software, and checking for the game update are the official first steps.

What if there is no update listed?

Restart and check again. If the game remains unusable, reinstalling requests the current full package.

Official references

Source video

As an Amazon Associate I earn from qualifying purchases.

More posts